Welcome to betfocus. These Terms and Conditions govern your use of our betting platform. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By creating an account or using betfocus, you confirm that:
- You have read and understood these Terms and Conditions
- You agree to comply with all terms and applicable laws
- You meet all eligibility requirements outlined herein
- You accept our Privacy Policy
2. Eligibility Requirements
To use betfocus, you must:
- Be at least 19 years of age in Ontario & British Columbia, or 18 years of age in Alberta
- Be a resident of Ontario, British Columbia, or Alberta, Canada
- Provide accurate and complete registration information
- Not be prohibited from using the service under Canadian law
- Use the service for personal, non-commercial purposes only
We reserve the right to verify your age and location at any time. Failure to meet eligibility requirements may result in account suspension or termination.
3. Nature of Service
Important: betfocus is a betting for entertainment purposes only.
- No purchase is necessary to participate
- All games are purely fictional and created for entertainment
- No real money is required or can be won
- Virtual coins have no cash value and cannot be exchanged for real money
- Success in social gaming does not imply future success in real money gambling
- The platform does not offer real money gambling or prizes
4. Account Registration
Account Creation
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Maintain the security of your account credentials
- Notify us immediately of unauthorized account access
- Be responsible for all activities under your account
Account Restrictions
- One account per person
- Accounts are non-transferable
- Account sharing is prohibited
- False information may result in account termination
5. Virtual Currency
Virtual coins on betfocus:
- Have no monetary value
- Cannot be exchanged for real money or prizes
- Cannot be transferred between accounts
- May be awarded through promotional offers
- Are provided for entertainment purposes only
- May expire according to promotional terms
6. Prohibited Activities
Users are strictly prohibited from:
- Using automated systems, bots, or scripts
- Exploiting bugs, glitches, or errors
- Creating multiple accounts
- Sharing or selling accounts
- Engaging in fraudulent activity
- Harassing or abusing other users or staff
- Violating any applicable laws or regulations
- Attempting to reverse engineer the platform
- Using VPNs or proxies to bypass geographic restrictions
- Interfering with platform operation or security
7. User Conduct
All users must:
- Treat other users and staff with respect
- Refrain from offensive, discriminatory, or harmful behavior
- Not post or transmit prohibited content
- Comply with all platform rules and guidelines
- Report violations to our support team
8. Intellectual Property
All content on betfocus, including but not limited to:
- Software and code
- Graphics, logos, and designs
- Text, images, and videos
- Trademarks and branding
- Game mechanics and features
Are owned by or licensed to betfocus and protected by intellectual property laws. Unauthorized use is strictly prohibited.
9. License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, non-commercial entertainment purposes, subject to these Terms.
10. Promotions and Bonuses
All promotional offers:
- Are subject to specific terms and conditions
- May be modified or cancelled at any time
- Are available only to eligible users
- May have expiration dates
- Cannot be combined unless explicitly stated
- Are provided at our sole discretion
11. Account Suspension and Termination
We reserve the right to suspend or terminate accounts:
- For violation of these Terms
- For fraudulent or abusive behavior
- For providing false information
- If required by law or regulatory authorities
- At our sole discretion with or without notice
Upon termination, your right to access the platform ceases immediately, and any virtual currency will be forfeited.
12. Privacy and Data Protection
Your use of the platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
13. Responsible Gaming
While betfocus is a free-to-play betting, we encourage responsible gaming:
- Set personal limits on time spent on the platform
- Take regular breaks
- Seek help if gaming becomes problematic
- Contact responsible gaming organizations if needed
For support, visit our Responsible Gaming page or contact organizations like Gamblers Anonymous, ConnexOntario, Problem Gambling Canada, or Gambling Therapy.
14. Disclaimers
betfocus is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
- Uninterrupted or error-free service
- Accuracy or reliability of content
- Fitness for a particular purpose
- Security or freedom from viruses
15. Limitation of Liability
To the maximum extent permitted by law, betfocus and its affiliates shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or goodwill
- Service interruptions or technical issues
- Third-party actions or content
- Unauthorized access to accounts
16. Indemnification
You agree to indemnify and hold harmless betfocus, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your violation of these Terms
- Your use of the platform
- Your violation of any rights of others
- Your violation of applicable laws
17. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the platform. Continued use after changes constitutes acceptance of modified Terms. Material changes will be communicated via email or prominent notice.
18. Modifications to Service
We reserve the right to:
- Modify or discontinue features at any time
- Change game offerings
- Update platform functionality
- Implement maintenance or updates
19. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites. Access third-party sites at your own risk.
20. Governing Law
These Terms are governed by the laws of Canada and the applicable provincial laws of Ontario, British Columbia, and Alberta. Any disputes shall be resolved in the courts of the relevant province.
21. Dispute Resolution
For any disputes arising from these Terms or use of the platform:
- Contact our support team first to resolve informally
- Disputes may be subject to binding arbitration
- Class action waivers may apply where permitted by law
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and betfocus regarding use of the platform.
24. Contact Information
For questions about these Terms, contact us:
- Email: legal@betfocus.ca
- Support: support@betfocus.ca
25. Regulatory Compliance
betfocus operates in compliance with:
- AGCO regulations in Ontario
- AGLC regulations in Alberta
- BCLC guidelines in British Columbia
- iGaming Ontario requirements
- Federal and provincial gaming laws
Acknowledgment: By creating an account and using betfocus, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use the platform.